Return & Refund Policy
Making a purchase indicates that you have acknowledged, understood,
and agreed to adhere to the following terms and conditions.
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We offer seamless exchanges and returns in case you don't like the
product. A return request must be made by call/ Whatsapp on +91
9832256217 within 2 DAYS of DELIVERY of the order. The customer
will be issued a replacement/refund/store credit as per preference
once the returned goods are received and verified at the Mahanam;s
store.
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For prepaid orders, the refund would be in the source of payment;
for COD orders, it would ONLY be in the bank account of the
individual whose name is in the billing details. Kindly note that
only the amount of the product is eligible for a refund. Other
fees like gift wrap charges, shipping charges, cash on delivery
charges, customs duty etc are non-refundable.
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The units have been photographed under lights and the actual
product may differ slightly when seen under normal lights.
However, we maintain the originality in the photographs to the
utmost extent.
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We generally deliver all our products within 7-10 business days of
placing the order. The dispatch time goes higher in cases where
the customer requires customization or the product is to be made
on order. Such cases will be intimated to the customer in advance.
Refund :
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Note: In case you have received the damaged product or the wrong
product, please inform Mahanam Jewellers within 1 day of receiving
the order.
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Please email us at mahanamjewellers@gmail.com or WhatsApp at +91
9832256217 PLEASE REMEMBER TO MENTION YOUR ORDER ID.
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Taxes and duties are included in the price of the product
listed on the Website, for deliveries in India.
Address: Shop No. 13, Uttarayan Complex, Court More, Asansol-713304